1 | Update current EEO-related policies to reflect best practices. | Addressed/Ongoing |
2 | Implement a policy to address abusive conduct, even if not EEO-related. | Completed |
3 | Continue promoting and hiring individuals for management positions who demonstrate emotional intelligence and the commitment to creating and maintaining a positive and respectful work environment. | Addressed/Ongoing |
4 | Hold managers accountable for modeling professional and respectful behavior and demanding the same of their teams. | Addressed/Ongoing |
5 | Require District leadership to visit field locations on a regular basis and facilitate town-hall-like events to solicit feedback and input from employees. | Addressed/Ongoing |
6 | Continue to enhance the District’s current EEO training program. | Addressed/Ongoing |
7 | Require managers to follow and enforce District policies and procedures. | Addressed/Ongoing |
8 | Require managers to promptly and consistently address EEO Issues and other employee concerns. | Addressed/Ongoing |
9 | Evaluate the performance of managers and compensate them based on their ability to drive positive interactions on their team, hold employees accountable, demonstrate an appropriate "tone at the top," and further the District's DE&I initiatives. | Addressed/Ongoing |
10 | Require managers to provide written, position-specific training and advancement plans to all employees to prepare them for internal promotional opportunities. | Addressed/Ongoing |
11 | Continue management forums and leadership breakfasts, with a focus on providing opportunities for managers to learn from one another. | Addressed/Ongoing |
12 | Create additional positions in the Training Unit and Employee Relations to ensure both areas are properly staffed and resourced. | Completed |
13 | Provide in-depth and regular training to relevant Human Resources personnel regarding laws, regulations, and best practices regarding responding to accommodation requests and handling confidential medical documentation. | Addressed/Ongoing |
14 | Elevate the EEO Office to an independent department reporting to the Board (including hiring an EEO Officer) and eliminate Legal’s direct involvement in most investigations. | Completed |
15 | Create at least three additional internal EEO investigator positions. | Addressed/Ongoing |
16 | Regularly communicate with all employees regarding the separate components of the EEO Office and the Ethics Office, including direct messaging from the General Manager, the Chief Administrative Office, and the Ethics Officer. | Addressed/Ongoing |
17 | Implement a hotline program to allow for anonymous reporting of EEO Issues. | Addressed/Ongoing |
18 | Update the District's "EEO Discrimination Complaint Procedures," and provide copies to complainant(s) and respondent(s) in each investigation. | Completed |
19 | Create a process for investigating and resolving complaints against department heads and board members. | Completed |
20 | Initiate and complete investigations of EEO Issues in a timely manner. | Addressed/Ongoing |
21 | Immediately identify whether interim measures are appropriate during investigations of EEO Issues. | Addressed/Ongoing |
22 | Prioritize investigations if any employee is placed on PAL pending completion of the investigation. | Addressed/Ongoing |
23 | Take appropriate steps to prevent any form of retaliation against individuals involved in the complaint process. | Completed |
24 | Provide in-depth and regular training to all EEO Office personnel regarding complaint intake and investigation best practices, and ensure internal EEO investigators are trained in trauma-informed practices, including interview techniques and credibility assessments. | Addressed/Ongoing |
25 | Make only factual findings during investigations, not policy and/or legal findings, and use the appropriate evidentiary standard. | Addressed/Ongoing |
26 | Adopt restorative practices, including creating a conflict resolution team, requiring transparency about the District’s remedial actions to the extent consistent with employee rights, and ensuring appropriate follow-up after an investigation is complete. | Addressed/Ongoing |
27 | Implement a process for Employee Relations and/or the EEO Office to inform internal recruiters about information relevant to transfer requests, such as an employee's prior complaint against an employee working at the potential new location. | Completed |
28 | Consider eliminating confidentiality/non-disclosure provisions in settlement agreements with employees who will remain employed with the District after the investigation is completed. | Completed |
29 | Create a DE&I Manager position to be filled by an individual with prior DE&I experience to create a DE&I Office, lead the DE&I Council, and guide Council members and District Leadership to identify and implement best practices. | Completed |
30 | Take steps to further develop the DE&I Council. | Addressed/Ongoing |
31 | Only permit Executive Management to attend DE&I Council meetings when invited by the Council. | Completed |
32 | Ensure that participation on the DE&I Council is voluntary. | Completed |
33 | Continue to support DE&I Council participation by releasing Council members from their regular work assignments to attend Council meetings and perform Council work. | Completed |
34 | Include the DE&I Council in the implementation of the recommendations in the Report as appropriate. | Addressed/Ongoing |
35 | Implement a District-wide communication program regarding what conduct may constitute retaliation under the District's policy, and the District's commitment to protecting employees from retaliation. | Addressed/Ongoing |
36 | Strictly limit the dissemination of information regarding internal complaints of potential EEO Issues. | Addressed/Ongoing |
37 | Establish a system to ensure that the EEO Office maintains ongoing communication with the complainant(s) and the respondent(s) during an investigation. | Addressed/Ongoing |
38 | Inform every employee interviewed during an investigation that District policy prohibits retaliation against any employee who submits a complaint, and against any witness who participates in the investigation, including the respondent. | Addressed/Ongoing |
39 | Require the District to provide monthly and annual reports to the Organization, Personnel & Technology Committee that include quantitative data regarding EEO Issues. | Addressed/Ongoing |
40 | Require the District to obtain education and employment verifications for external candidates selected through the recruitment process for employment with the District. | Addressed/Ongoing |
41 | Continue to evaluate the District’s recruiting policies and procedures, including for the Apprenticeship program, and recommend adjustments as appropriate. | Addressed/Ongoing |
42 | Continue carefully and thoroughly to evaluate information provided by District Leadership that provides insight into patterns of EEO Issues. | Addressed/Ongoing |
43 | Encourage management transparency by providing appropriate support and resources to resolve EEO Issues. | Addressed/Ongoing |
44 | Continue to be mindful of the Board’s role related to EEO Issues and the District's day-to-day operations. | Addressed/Ongoing |
45 | Require Directors to model professionalism and respectful behavior at all times and reinforce these expectations on a regular basis. | Addressed/Ongoing |
46 | Designate a committee and allocate funds for the District to implement the recommendations detailed in the Report. | Addressed/Ongoing |
47 | Conduct an annual employee survey for at least the next five years to evaluate the District’s progress in implementing the recommendations in the Report, and the effectiveness of those recommendations. | Addressed/Ongoing |